Smart Applications Group


[Kisumu, Kenya, 6th July 2023]- Smart Applications International (Smart), a leading ICT solutions provider, successfully hosted an event on 6th July 2023, themed “Digital Transformation in Healthcare” at The Grand Royal Swiss Hotel in Kisumu, Kenya. The purpose of the event was to explore the opportunities presented by digital technologies in enhancing healthcare access for patients and improving healthcare administration for providers in the region.

During the event, Smart took the opportunity to launch SmartHealth+, the company’s comprehensive Hospital Management Information System (HMIS). SmartHealth+ optimises resources, streamlines operations, and enhances the patient experience within healthcare facilities.

“By introducing SmartHealth+, our comprehensive Hospital Management Information System (HMIS), we are empowering healthcare providers in the region to embrace the transformative power of digital technologies. With SmartHealth+, we aim to revolutionise healthcare administration, optimize resources, and ultimately improve the patient experience within healthcare facilities.” Esther Macharia, Head of Hospital Operations, Smart Applications, noted.

Smart also showcased a range of other technology solutions from its portfolio that facilitate the seamless digitisation of the healthcare industry. One of the key solutions showcased at the event was MediSmart, Smart’s flagship Automated Medical Scheme Management Solution using biometric technology to enhance healthcare access and eliminate fraud through combating impersonation and wastage in medical insurance schemes.

The discussion centred around the evolution of MediSmart as it can now be accessed through Smart Virtual Access, a recently launched mobile phone portable technology solution. This innovation utilises virtual and biometric technology to improve access to medical services. Given Kenya’s high mobile phone penetration rate of 80%, Smart’s mobile-centric approach aligns with the global agenda of leveraging mobile platforms to provide inclusive healthcare solutions.

Harrison Muiru, the Group Managing Director of Smart Applications International, commented, “The development of healthcare solutions that leverage Mobile Phone Technologies demonstrates our institution’s commitment to simplifying digital healthcare access. Inclusive technologies such as USSD and mobile apps for feature and smartphones play a critical role in UHC Digitization and complement healthcare access.”

In addition to SmartHealth+ and Smart Virtual Access, the audience learned about Smart Analytics, a solution that provides insights into data from various business processes. This empowers medical service providers and insurance companies to make informed interpretations and decisions, leading to improved profitability, efficiency, and customer service. Smart Applications International ensures data protection compliance within the confines of the Data Protection Act and International Acts.

The event brought together healthcare providers, insurance providers, and policymakers who shared valuable insights on the role of technology in improving access to healthcare services. The forum included engaging discussions, keynote speeches, and interactive sessions.

Esther Macharia further expressed gratitude for the unwavering support of medical service providers and their proactive approach to utilising Smart’s solutions to enhance patient experiences and foster better communities.

Overall, the event was a resounding success, with participants expressing enthusiasm for adopting mobile phone technology to improve healthcare access. Smart Applications International is committed to hosting similar events in the future to continue promoting the adoption of technology in healthcare across different cities and countries.

 (L-R) Esther Kiringa Group Marketing Director, Smart Applications International, Harrison Muiru, Group Managing Director, Smart Applications International, Esther Macharia, Head of Hospital Operations, Smart Applications International, Purity Njagi, Head of Product Delivery and Support, Smart Applications International, Dr. Emmanuel Okenwa, Group CEO, Trinity Opticals Limited, and Dean, School of Health Sciences, Kaimosi Friends University during a western region healthcare providers forum held by Smart at The Grand Royal Swiss Hotel, Kisumu, Kenya.

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