Smart Applications Group

Isaiah Mosiori

Position: Chief Operations Officer
Categories: Leadership

Isaiah shines as a beacon of operational prowess and strategic leadership at Smart Applications International Ltd. With over a decade of experience, he has consistently propelled the company to unprecedented heights.

From a Regional Support Officer in 2008, Isaiah swiftly ascended to Chief Service Officer by October 2012. Orchestrating seamless business operations, he expanded the Company Client Installations’ network across Africa. His astute approach ensured high-quality customer service and adherence to stringent SLAs. His management reports guided cost-effective processes and optimal resource use.

Isaiah’s leadership journey took another significant leap when he assumed the role of Chief Operations Officer in January 2016. As Chief Operations Officer his impact is profound. He mapped and implemented operational processes that boosted profit margins. His leadership elevated service delivery, teamwork, and innovation. With a forte in customer engagement, he ensured excellence in product and service delivery. His cross-functional expertise enhanced communication and teamwork. Isaiah’s journey exemplifies visionary leadership, shaping businesses and inspiring peers.

Isaiah’s academic journey commenced at the Jomo Kenyatta University of Agriculture and Technology, where he earned a bachelor’s degree in computer science. His foundation in technology laid the groundwork for his remarkable journey of leadership.

In every chapter of his professional journey, Isaiah Mosiori exuded leadership, innovation, and a relentless pursuit of excellence. From spearheading seamless operations and customer-centric approaches to driving innovation and process efficiency, Isaiah’s story is one of a visionary leader who continues to shape the course of businesses and inspire his peers.